Damage Liability Options & Terms and Conditions
Damage Liability (DL) options
There are 3 Damage Liability options for you to choose from.
If you have not advised Bartrak of one of the following 3 options, your quotation or booking will automatically include “Basic DL”.
“BASIC” DL Package “CDW” DLR Package “MPP” DLR Package
(not available if any driver is under 25yrs)
Cost:
included in rental cost of the vehicle
Cost:
For RV2 Campervans = AU$19.00 per day
For all other vans = AU$26.00 per day
(Max cost = $1250 per rental)
Cost:
For RV2 Campervans = AU$25.00 per day
For all other vans = AU$45.00 per day
(Max cost = $1800 per rental)
Damage Liability:
AU$6,000*
Damage Liability:
AU$2,000*
Damage Liability:
AU$450*
Higher risk option.
Higher liability fee.
No windscreen cover.
AU$6000* Security Bond required. Most popular option.
Reduced liability.
No windscreen cover.
AU$2000* Security Bond required.
Top option with the most cover & lowest risk.
1 x windscreen replacement.
2 x tyre replacements
AU$ 450 Security Bond required.
NOTE:
*”BASIC DL”, “CDW DLR” and “MPP DLR” do not cover, intentional, neglectful or wilful damage, damage to the vehicles interior, immersion of the vehicle in water or contact with salt water, underbody damage, overhead damage, water damage, damage and third party damage caused by or arising out of the vehicle’s use on an unsealed surface or any breach of the “Conditions of Rental Agreement” as per your signed rental agreement. The renter will be fully liable for all damage which is not covered. “BASIC DL” & “”CDW DLR” does not cover tyre damage or windscreen damage.
*If any driver is under 25 years of age, the MPP option is not available. The Damage Liability fee and the Security Bond for the Basic and CDW options both increase by AU$1000.
Security Bond
Your Security Bond is held by Bartrak during your rental and is refundable after the completion of the rental pending that there are no outstanding costs.
*”BASIC DL” AU$6,000 Security Bond (AU$7,000 if under 25 yrs). Banked in full at rental commencement
*”CDW DLR” AU$2,000 Security Bond (AU$3,000 if under 25 yrs). Credit Card imprint only.
*”MPP DLR” AU$450 Security Bond (not available if under 25 yrs). Credit Card imprint only.
Government Taxes
All government taxes (GST & stamp duty) are already included in your daily rental rates.
One Way Rental Fees
If a rental is to finish in a different location to which it commenced, and dependent upon the locations involved, a “one way rental” fee will be applicable.
Rentals between Melbourne, Sydney, Brisbane, Cairns and Adelaide will be charged a AU$195 fee.
One Way Rentals involving Perth will be charged a AU$495 fee.
One Way Rentals involving Darwin will be charged a AU$600 fee.
Quoted Costs
All costs and monetary amounts quoted within Bartrak’s web site are in Australian Dollars only.
Rental Calculations
The number of rental days is calculated on a calendar day basis. The day of commencement and completion of a rental is to be calculated as full days, regardless of the time of day of the pick-up or drop-off. When a rental involves more than one rental season (as per Bartrak’s rate chart) the total rental cost will be calculated by the number of rental days in each rental season and the individual cost of those days.
Booking Deposits
A Booking Deposit of $500.00 or 10% of the total rental value (whichever is greater) ensures that your rental is secured and confirmed, and is dependant upon availability at the actual time of Bartrak staff receiving your Booking Deposit.
Your Booking Deposit can be paid by following the instructions on our secure Bookings Page. Bartrak will immediately supply you with a Booking Confirmation. Your Booking Deposit is then used as a part payment towards your total rental cost.
Cancellation of a booking
If you need to cancel your booking, the following conditions and fees will apply:
1. The date of cancellation will be deemed to be the date that written notification is received by Bartrak’s Melbourne office.
2. Cancellation more than 28 days from start date = AU$75 administrative charge
3. Cancellation 28-15 days from start date = loss of Booking Deposit.
4. Cancellation 14-8 days from start date = 25% of total gross rental amount.
5. Cancellation 7-1 days from start date = 50% of total gross rental amount.
6. Cancellation on the start date or “no show” = total gross rental amount.
7. Minimum cancellation fee for any of the above clauses 4, 5 & 6 is loss of Booking Deposit.
8. Payment of any cancellation penalty shall not entitle any further hold or reservation of the vehicle by the renter.
Minimum rental durations
Minimum rental duration is 7 days. Shorter durations may be available upon application. Minimum rental durations may increase seasonally at Bartrak’s discretion.
Depot Hours
All vehicle pick ups and drop offs are to be as follows.
Monday – Friday must be done between the hours of 8.30am and 3.00pm Saturday, Sundays & Public Holidays are strictly by appointment only.
Bartrak operates an all hours enquiry and booking line, 1300 300 029 which is a local cost call within Australia.
Driver Requirements
All drivers must have a full and eligible domestic (country of residence) or International license. All drivers must be aged between 21 years and 75 years of age. All drivers must have had their driver’s licence for at least 2 years. Special conditions apply for drivers under 25 years of age. Licenses and passports of all persons intending to drive the vehicle must be produced before commencement of any rental.
Rental Payments
All rental charges and security bonds must be paid in full prior to or on the day of the commencement of the rental. All payments to Bartrak must be made in Australian Dollars only. Please note that payment can only be made by Visa, MasterCard or Bankcard (no other credit cards or EFTPOS are accepted). Personal or business cheques, cash, travellers cheques or bank cheques can only be excepted if received 14 days prior to the commencement of the rental.
It is your responsibility to ensure that your credit card has sufficient funds and/or weekly credit limit. No vehicle will be released under any circumstances until the rental payment and Security Bond is paid in full.
Collection and Return of Vehicles
All vehicles must be picked up from or dropped off at the nominated and approved Bartrak depot or agency, unless otherwise arranged by Bartrak. It is the renter’s full responsibility that collection and drop-off times are inside Bartrak’s stated hours of operation.
Child/Baby seat
It is required by Australian law that all children are properly restrained when the vehicle is moving.
Young children (approximately 6 months to 4 years) must be seated in a “Baby Seat” (or child seat) which is anchored to the chassis of the vehicle.
Older children (approximately 3½ years to 8 years) must be seated a child “Booster Seat”. This booster seat gives the child extra height allowing them to fit more safely into a lap/sash seat belt. Both baby seats and child booster seats must be seated in a forward facing position.
Please visit our Additional Hire Items page on this web site for more details.
The proper use and suitability for use of any child restraining device is the total responsibility of the renter.
*NOTE – The RV2M Motorhome cannot be fitted with either baby seats or booster seats.
Limitations of Use
Bartrak campervans and motorhomes cannot be driven on any form of dirt or unsealed roads. Nor can they be driven in areas where snow exists (snow chains cannot be fitted). Other limitations of use are listed on your rental agreement.
Mechanical Breakdown
All Bartrak vehicles are covered by a 24 hour a day Automobile Association breakdown service, entitling the renter to emergency road side mechanical assistance Australia-wide. It is the renter’s responsibility to regularly maintain the vehicle’s tyre pressures, oil level, and radiator water level.
Other Costs
All Bartrak vehicles are supplied cleaned with all fuel and gas full. Once on the road, all other costs such as camp site fees are at the renter’s expense. All vehicles must be returned with fuel and gas refilled, toilet cassettes and waste water emptied, and in a clean condition.
Rental Agreement
Before commencement of any rental, a rental agreement must be entered into between the intended renters and Bartrak Pty Ltd. It is the renter’s responsibility to fully familiarise themselves with, and fully understand all aspects of the “Conditions of Rental Agreement” contained thereon.
Right of refusal
Bartrak reserves the right to refuse any rental at any point of time at Bartrak’s sole discretion.
Bartrak Disclaimer
This Internet site and any other brochures or advertising material produced on behalf of Bartrak Pty Ltd contain only a representation of the vehicles we offer. Pictures, illustrations and descriptions of the vehicles contained therein may differ slightly to the actual vehicle supplied due to new models, upgrades and/or modifications. Bartrak Pty Ltd cannot be held liable for any such variations.
All quoted prices, terms and conditions contained on this web site are subject to change at Bartrak Pty Ltd’s total discretion without notification and shall become effective immediately. No person is to rely or call upon any previous version of this web site in part or in whole whatsoever.
In the event of Bartrak Pty Ltd not being able to provide a vehicle to the renter as per your Booking Confirmation for any reason whatsoever, Bartrak’s liability is limited to the return of any prepaid Booking Deposit.
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