Around Australia Motorhomes is Australia’s premier motor home and camper van rental company, specialising in luxury motorhomes and campervans for hire across Australia.
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I would rent from Around Australia Motorhomes again.
[...] on their web site, but a keen eye will tell you from the photos that they are getting them from Around Australia Motorhomes, so if you are getting a quote, do yourself a favour and check directly with AAM for a price as [...]
We got a reloacation campervan from Sydney to Adelaide and we never were told that the car was already broken. Having 3 very young kids, the relocation offer was too good to be true (we thought). We took the car for the 5*relocation offer and paid the full price for the 1 extra day we wanted to spend on the south-east part of the Australia. We were shortly to see that the car’s computer was a mess and in certain circumstances the car wouldn’t change a gear from 4 to any other higher gear. We called to the service company a couple of times and they said when the problem accured you have to disconnect the battery in order to solve the problem. Nobody from the company nor the service company told us we should call the service every single time the problem occured so we kept on fixing the same problem over and over again.
We soon realized we could not do it via Lakes Entrance nor south-east Australia but we should take the Hume Highway to Melbourne/Adelaide. The car kept having the problem with the gearbox every once in the while. It made our trip a hell. Even if the car was cheap we’d never booked it if we knew it wsa broken.
When we got to Adelaide the owners of the car said us to be happy to get the car so cheap and forgot all about the problems since we didn’t call the service company every time the car broke down. We got no compensation what so ever! We never wanted a compensation for a days we did only pay a relocation cost but since we paid a full cost for the last night (and we were not able to take our original route because of the wreckage of a car breaking down!!!), we never got a dime for compensation. That’s what we’re very upset about. So beware if you are after a compensation, you’ll never get it. That’s how helpful/understanding the staff is.
Beware of this company — if everything goes right it could be a good company but if something goes wrong you’ll be totally ignored. I would not recommend the companies – Bartrack Australia nor the Around Australia Motorhomes to a aware customers.